Monthly Archives: August 2004

Don’t Forget the Text Message!

This morning I received an email from a list I belong to. Nothing unusual there. Except that today I’m not on my laptop. I’m accessing email using webmail which automatically displays the text version of the message. UGH! The text email reminded me of a poorly written grade seven social sciences paper. The entire thing [...]

Speaking of customer opinions

Ever feel as though technology has eradicated customer service? I spent most of today struggling to get our contact management system to spit out a particular list of customers for a sales promotion. Basic contact management stuff, right? Wrong! First I tried the obvious – but of course it wasn’t. Obvious that is. Then I [...]

Ask Aunt May: PDF Emails

I’ve been asked to put my company’s quarterly print newsletter online. The printed piece is a single sheet 8.5″ x 11″ printed on both sides. I’ve been thinking that I could simply convert it to a PDF file, then email it out to online subscribers as an attachment. Will this work? PDF, Oshawa, ON A: [...]